A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

It’s estimated that more than half of all of U.S. teens are regularly using companion chatbots powered by large language models and generative artificial intelligence (AI) technology. The programs, ...

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

Experts worry that some young people are turning to AI bots during mental health crises, which the tech isn’t made to handle.

Millions of Americans are turning to AI chatbots for health answers. Doctors are, too. But the ways doctors are incorporating AI chatbots into their practice are surprising. Specialized medical AI ...