AWS Expands Amazon Connect Into AI Tools for Hiring, Healthcare, and Supply Chains

AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, ...
ZDNet

AWS launches Amazon Connect, a cloud contact center as a service

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...
SiliconANGLE

AWS upgrades Amazon Connect with new generative AI features

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

Putting AI to work: AWS unveils agentic enhancements for Connect and Quick alongside new alliance with OpenAI

AI up the software stack, while forging a new partnership with OpenAI Group PBC. The cloud giant released new customer ...

What’s Next with Tech: AWS and OpenAI Set to Rewire Tomorrow's Businesses

At the What’s Next with AWS event on 28 April 2026, AWS unveiled its deepening partnership with OpenAI, explored the future ...
Yahoo Finance

Harness Announces New Integrations with AWS to Connect AI Software Development with Intelligent Delivery

SAN FRANCISCO, Dec. 2, 2025 /PRNewswire/ -- Harness, the AI DevOps Platform™ company, today announced new integrations with Amazon Web Services (AWS) that connect AI software development with ...