Assistly, the cloud-based customer support platform that’s backed by Bullpen Capital, Index Ventures, Salesforce, as well as several other angels and VCs, launched version 2.0 of its platform back in ...

Customers can also earn bonus flex hours as rewards (Assistly Wow Rewards) just by using Assistly, making it easy to involve more people in providing support and lowering the overall cost of doing so.

Note: Assistly was published in 2009 but unfortunately, it is no longer a working website. Read “What happened to Assistly.com?” here. Assistly, a provider of socially-networked customer service, has ...

Last September Salesforce.com confirmed its reported acquisition of hosted help desk company Assistly. Tonight Salesforce.com is relaunching Assistly as Desk.com, a new service for small businesses ...

We’ve just gotten our first look at Assistly, a new startup that’s looking to provide businesses with a robust platform for engaging customers on everything from Email to Facebook and Twitter. We ...

Salesforce.com is the market leader in cloud based customer relationship management (CRM) where it competes with giants like SAP, Oracle, Microsoft and IBM. We expect its 15% share in the overall CRM ...

With Salesforce.com's Dreamforce cloud conference kicking off next week, the reigning cloud kingpin is getting its ducks in a row to sharpen its strategy for the social enterprise, a plan that ...