TROY, Mich.--(BUSINESS WIRE)--Small business owners are more optimistic about the future and more confident about their bank’s ability to help them meet their future needs. According to the J.D. Power ...

More than half (54%) of clients working with independent shops gave their agency a client satisfaction rating of 9/10, making them “active advocates” of the agencies. This compares with 39% of clients ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under ...

For years, Southwest Airlines owned a distinction few competitors could touch: the highest customer satisfaction score among ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

Customers Bank, the $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), today announced a Net Promoter Score (NPS) of 81 for 2025—an 8-point increase over last year’s score of 73. This result ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

Software review platform G2 has recognized Regula, a global developer of identity verification solutions, as one of the ...

Jerry Reynolds breaks down a survey ranking car insurance companies by customer satisfaction with claims handling.

Dell. The name conjures up fear and loathing in the hearts and minds of integrators. Well, fear not. The company just showed that it is vulnerable, perhaps even to its own success. According to the ...

After enduring a two-year dip in customer satisfaction scores — and even being bested by rival Yahoo Inc. last year — Google Inc. came roaring back in 2008 to score the highest customer satisfaction ...