The company, which serves personal injury firms, added the new features to its Claims Intelligence Platform, alongside an update to its previously released AI Drafts tool. On Tuesday, personal-injury ...

Synthflow, a startup that has built AI voice agents that can hold "natural-sounding" phone conversations with customers, has raised $20 million in funding. The Berlin-based startup's platform lets ...

PHILADELPHIA--(BUSINESS WIRE)--Phenom, the leader in applied AI that helps organizations hire faster, develop better and retain longer, announced the next era of conversational voice AI for recruiting ...

Conversational AI has been around for decades, going back to the first instances of automatic speech recognition (ASR) and natural language understanding and processing (NLU/NLP). These technologies ...

I've been using voice assistants for years and while they've been helpful, I've always been frustrated when they cut me off mid-sentence, or completely miss what I was saying. I wasn't optimistic when ...

Trying the new voice assistant from AI startup Sesame is the first time I momentarily forgot I was talking to a bot. Compared to ChatGPT's voice mode, Sesame's "conversational voice" feels natural, ...

SAN FRANCISCO--(BUSINESS WIRE)--Deepgram, the leading voice AI platform for enterprise use cases, today announced the general availability (GA) of its Voice Agent API, a single, unified voice-to-voice ...

Have you made a call into a contact center lately and gotten a prompt like this, “I’d like to text you a link to guide you through (your interaction). Is that all right?” This text-based response as ...