It's Wednesday night and your family is going out for a casual dinner. At the restaurant, you find yourself waiting in line to order food from the kid at the counter. The line snakes around the ...

Restaurant operators are finding new ways to move forward in an industry already running on slim margins. Watching owner Brooks Headley pour olive oil in the kitchen of Superiority Burger in New York, ...

Diners get a lot of benefits from the new breed of counter-service restaurants popping up all over. Service is quick. Food is relatively cheap. You’re not expected to tip. Or are you? Eateries where ...

Tipping at sit-down restaurants has been an American tradition since the late 19th century. But in the modern era, tipping expectations have been less clear-cut at coffee shops, fast food places and ...

Village Greens Café has moved to counter service during breakfast and lunch hours as of August 13. The change, which was enacted by the Golden Rain Foundation (GRF) board earlier this month, has ...

Not so long ago, counter service was reserved for cafes and bars and coffee shops, places where you would order your drink or sandwich and then take a seat at whatever table you liked. At more ...

ALBANY, N.Y. (NEXSTAR) — Assemblymember Angelo Santabarbara introduced legislation that would let counter service restaurants implement tip pooling for their hourly employees. That’s a system that ...

You walk up to the counter and order a burger and fries, swipe your card to pay for it and what’s this? The cashier swivels the screen around with suggested options for tipping. 15%? 20%? What’s the ...