Current research: He is working on a book about supply chain finance. While there are already textbooks on the topic, this will be the first handbook written for professionals and executives. “It will ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

I’m sure you’ve heard the saying: “Knowledge is power.” In a work setting, having information can be a very powerful thing. Unfortunately, some people like to keep this power for themselves and use it ...

As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

The COVID crisis throws into relief what happens when grief has—quite literally—nowhere to go. The evidence suggests that most people summon strengths that surpass their own expectations. sharing ...

“Working software over comprehensive documentation” is the second value stated in the Agile Manifesto. The Manifesto’s signatories were fighting against the business and technical requirements ...

Every business has subject-matter experts who are the keepers of critical information or who serve as the firm’s institutional memory. How do you ensure that they pass their knowledge on to the next ...

Many communities rightly tire of researchers who want to study their ways of being, their problems, and their knowledge, without building reciprocal relationships for mutual benefit. They often ...

Download KgBase’s Vision Paper to learn how to build the ultimate enterprise knowledge system: a federated mesh of independently maintained no-code knowledge graphs. KgBase - Create Knowledge Graphs ...

To be in business you need to know your market. You must listen to customers and track what they're doing; there is often a disconnect between the two. Convergys ...