I’d be willing to bet that you’ve recently visited a fast-food drive-thru. This seems like a reasonably prudent bet because the latest statistics show that 37% of American adults eat fast food from a ...

Fast food chains are implementing all sorts of changes to their drive-thrus, and it looks like it's paying off for customers in line, according to a new report. Some of the leading fast food companies ...

The quick-service restaurant industry is witnessing yet another revolutionary trend as employee wages increase and consumers utilize drive-thrus and pickup options. A speedy drive-thru can be a ...

The average total time spent in a drive-thru lane shrank 29 seconds this year. Wait times to order were 25 seconds shorter, as the average number of cars in line to place their order fell from 2.76 to ...

Fast food is supposed to be fast (it’s in the name!), but we all know that’s not always the case. Even when we hit up the drive-thru, which should be the pinnacle of convenience, we’re often waiting ...

Fast food drive-thrus are typically convenient, often open late, and, most importantly, pretty fast. Places compete to be faster and better than their competitors, but only one can reign supreme as ...

Fast food companies love to look for ways to make the cooking and ordering experiences more efficient, and many companies have decided AI is the way to go. Chances are that if you go to a major fast ...

To determine which brands have the fastest drive-thrus, QSR looked at Intouch Insight’s data collection of total service time, or the length it takes for a shopper to order and receive their food.

Some of the leading fast food companies, such as Wendy's, Chick-fil-A and Carl's Jr. saw major reductions in their average total time in the drive-thru, according to customers surveyed by Intouch ...