Apple Support app update reportedly included internal Claude instruction files, suggesting a packaging oversight. The files ...

Apple's Support app shipped with CLAUDE.md files, hinting that its engineers may use Anthropic's Claude Code internally.

Apple might be the next company to add a ChatGPT-style chatbot to its Support app, likely as a way to automatically handle cases covered in its documentation and hand off only the trickier ones to a ...

Apple Inc (NASDAQ: AAPL) launched its latest iPhone 17 lineup and new AirPods at its closely watched “Awe Dropping” product event on Tuesday, September 9. With the launch of new devices, the ...

Commentary: An animated iPhone mount is one of several devices from CES that could help Apple level up. (Or at least make Siri cuter.) Bridget Carey is an award-winning reporter who helps you level-up ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...