The Convergence Of Meaning And Measurement In The Age Of AI

The growing priority around enabling trusted AI is forcing companies to revisit this divide and to take a more holistic approach.

Knowledge Assistants in the Enterprise: Unlocking Value While Maintaining Oversight

Explore how enterprise knowledge assistants use AI, RAG, and governance frameworks to improve productivity while maintaining ...
diginomica

ServiceNow Knowledge 2026 - AI Control Tower expands, Autonomous Workforce reaches every function, and the acquisition strategy starts to add up

ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of ...
InfoWorld

Anatomy of an AI agent knowledge base

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

Your Employees Are Using AI Without Telling You. Now What

Half your employees use AI tools you never approved and most hide it from you. A four-step framework to turn shadow AI from a ...
CMS Wire

Zendesk Acquires Unleash for Generative AI, RAG Knowledge Search

Zendesk is betting that unified enterprise search will unlock the next wave of AI-powered employee support. The company announced on Dec. 18, 2025, that it acquired Unleash, an AI-powered enterprise ...
SiliconANGLE

Workday introduces Sana: an AI knowledge discovery and work automation platform

Enterprise management software company Workday Inc. today announced that Sana for Workday is now available worldwide, providing artificial intelligence-powered knowledge discovery and work automation.
CoinDesk

AI Agents Need Identity and Zero-Knowledge Proofs Are the Solution

These are interesting times for AI and trust. A growing number of investment firms are using AI agents to review research notes and company filings. Humans are asked to surrender increasingly invasive ...