Slack is updating its collaboration platform with a set of artificial intelligence features designed to save time for knowledge workers. The Salesforce.com Inc. unit detailed the enhancements today ...

What is it: Slack workflows are automated processes triggered by events in your workspace, handling tasks like onboarding, approvals, and data collection without manual effort. Why it matters: ...

Slack is no longer just a chat app—it’s becoming the central hub where work gets done. With tools like Workflow Builder, Salesforce Flow integration, and AI-powered Slackbot, you can automate ...

Across government, agencies are under mounting pressure to modernize how they operate by streamlining workflows, improving responsiveness and delivering better outcomes to the public. Yet many still ...

After nearly three years of work and wrapping up a beta, Slack has announced that its all-new platform for developers is now officially available. The “next-generation” API experience with a modular ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...