World of Hyatt has been the consensus best-value hotel loyalty program for years. But ...

Rapid Garden POS reports that loyalty programs boost sales at garden centers, driving 57% of revenue in participating stores ...

Retail store loyalty programs are becoming a “lifeline” for the average American shopper. A whopping 91 percent of people say ...

Fewer Gen Z flyers are participating in airline loyalty programs than older flyers. Airline loyalty programs are big business. The four biggest U.S. airlines generate more than $20 billion in combined ...

Loyalty programs sound great in theory, but the reality can be wildly inconsistent. Some truly help your money go further, while others hide behind confusing rules and low-value points that feel ...

A loyalty strategy is now viewed as a must for restaurant brands. But many operators feel their programs are falling short, a ...

ChatGPT revealed 8 ways grocery store loyalty programs quietly raise costs while making you feel like you're saving money. Here's how to avoid the traps.

Atmos Rewards (formerly Alaska Airlines Mileage Plan) is the loyalty program for Alaska Airlines and Hawaiian Airlines. The program caters to flyers who frequent various destinations in Alaska, West ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. With summer travel in full swing, frequent flyer loyalty ...

Heightened expectations backfire. Loyalty members expect better service and react more strongly when brands fall short. Unmet expectations can harm brand equity. Perks can backfire. Loyalty rewards ...