Some people already talk to Amazon’s virtual assistant Alexa like she’s a real person, setting her up for jokes, and having conversations that go way beyond the basic commands like “Alexa, play ‘Hurt’ ...

A decentralized company that is globally and intelligently connected, one whose employees can work from anywhere, whose customers and partners can succeed from anywhere, and whose definition of ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...