Forbes contributors publish independent expert analyses and insights. I write about the auto industry and its impact on almost everything. Auto dealers who are adding mobile service to their offerings ...

Excellence Peterbilt’s mobile service trucks are outfitted with bodies that serve as mobile workshops and carry a large inventory of parts. Mobile service was among the top two revenue sources in ...

This shift to mobile-first operations is reshaping how small businesses operate and compete. Customers expect immediate ...

When she was hired by Tesla on a six-month contract in 2017, Denise Leleux didn't have a specific job title. But she was given a mission: Improve the customer experience at the electric vehicle ...