For many students with meal plans, the Mystery Shopper Program has been a long-time subject of curiosity. Aiming to recognize outstanding eateries and improve the dining experience, this initiative is ...

Metro plans to start a $679,000, three-year mystery shopper program to assess how the transit agency is doing, less than three years after the agency scrapped a similar yet cheaper program for budget ...

WASHINGTON – Metro has hired a Virginia firm to run a “mystery shopper” program on its bus and rail lines starting early next year. The effort is to get insight into what into what works well, and ...

Under the program, the airport system will send anonymous shoppers to Bush and Hobby to check for quality control. The program will cost taxpayers more than $400,000.

When one thinks of a “mystery shop program” in the quick-service restaurant industry, what generally comes to mind is a business that engages an organization to arrange to have an individual ...