TaxConnex(R) Achieves World-Class NPS of 87, Outpacing Industry Benchmarks and Reinforcing Commitment to Exceptional Client Service

ALPHARETTA, GA / ACCESS Newswire / April 21, 2026 / TaxConnex (R) , a full-service sales, use, and telecom tax outsourcing provider, announced today that it has achieved a Net Promoter Score (NPS) of ...
MarketWatch

NPS Prism(R) by Bain & Company Launches 2024 Global Banking Benchmarks Report: Unveiling Top Performers in Customer Loyalty Across 22 Countries

NPS Prism, a global leader in customer experience benchmarking, announced today the release of its first-ever Global Banking NPS Report revealing insights into checking and savings products across the ...
CMS Wire

Net Promoter Score: Top 3 Impactful Trends

Don’t solely rely on NPS. Although Net Promoter Score is an insightful metric, it should be used in tandem with other feedback benchmarks. Utilize ML and AI. Take advantage of cutting-edge technology ...
jdpower

Customer Loyalty Measurement Can Play Bigger Role as JD Power Collaborates with Bain & Company to Provide Independent Benchmark

COSTA MESA, Calif., and BOSTON: 8 Dec. 2016 — JD Power, a leading global provider of customer satisfaction research, has signed an agreement with Bain & Company, a global management consulting firm, ...
Business Insider

ROI Consultancy Services, Bain & Company Join Forces To Produce Net Promoter Score® Benchmarking Studies In Nine Retail Categories

DENVER and BOSTON, June 21, 2018 /CNW/ -- ROI Consultancy Services – an industry-leading provider of full-service research, marketing and sales automation, and digital agency support to consultants, ...

TaxConnex, LLCÆ: TaxConnex Achieves World-Class NPS of 87, Outpacing Industry Benchmarks and Reinforcing Commitment to Exceptional Client Service

ALPHARETTA, GA / ACCESS Newswire / April 21, 2026 / TaxConnex, a full-service sales, use, and telecom tax outsourcing provider, announced today that it has achieved a Net Promoter Score (NPS) of 87 - ...