NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.

SAN FRANCISCO — On day two of Oracle’s OpenWorld conference, in a general session titled “Exceed Skyrocketing Customer Expectations with Oracle CX,” speakers detailed the vision and promise of ...

Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: An analytics application called Infinity; a powerful, easy-to-use segmentation tool for marketers ...

Oracle today at its CloudWorld user conference in Las Vegas introduced several artificial intelligence and generative AI-powered capabilities, supported by the Oracle Cloud Infrastructure (OCI) ...

Oracle has updated its Unity Customer Data Platform (CDP) with new features to help enterprises improve customer experience and engagement, and optimize marketing spend. The latest updates made to ...

Oracle updated its Oracle Customer Experience (CX) Cloud suite today with new chatbot and artificial intelligence integrations as well as improved mobile, video and messaging capabilities. The Redwood ...

Improving customer experience (CX) has moved to the top of the CEO’s agenda. Organizations are under pressure to innovate and deliver better products and services faster to please fickle consumers, ...

Emerging technologies and new insights into customers set the course for a new customer experience roadmap outlined during the Oracle OpenWorld 2017 keynote, Exceeding Skyrocketing Customer ...

With pre-built agents for lead scoring, quote generation, and service triage, Oracle aims to boost operational efficiency and offer embedded automation, without requiring custom agent frameworks.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More This week marks the 21st Oracle OpenWorld conference in San Francisco, ...

RESTON, Va.--(BUSINESS WIRE)--Clarabridge, a leading provider of AI-powered text and speech analytics for the world’s top brands and a member of Oracle PartnerNetwork (OPN), today announced that ...