Nasdaq

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.
Nasdaq

Oracle (ORCL) Releases Agent Service to Cloud CX for Utilities

Oracle ORCL recently introduced Oracle Utilities Agent Service, a cloud application specifically for utility customer service teams. Agent Service combines Fusion CX and utility applications to ...
Forbes

Utilities: Can Your CX Platforms Handle Today’s Energy Revolution?

A pivotal transformation point has arrived for the utility and energy industries as the global emphasis on reducing carbon emissions and prioritizing renewables continues. Yet, despite large ...
Destination CRM

Oracle Adds Agent Service to Cloud CX for Utilities

Oracle today introduced Oracle Utilities Agent Service, a cloud application specifically for utility customer service teams. Agent Service combines Fusion CX and utility applications to improve ...