In Reset, Dan Heath tries to explain why most organizational change efforts fail—and how to do it right. His central ...
William J. Rothwell, PhD, SPHR, SHRM-SCP, RODC, CPTD Fellow, is Distinguished Professor in the Master of Professional Studies in Organization Development and Change program and also in the PhD program ...
Jeff Tompkins is a writer and teacher of English as a Second Language living in New York City. He was born in Hartford, Connecticut, in 1967 and was educated at Brown University and University College ...
Most conversations about corporate training focus on content quality, instructor expertise or learner motivation. Walk into any L&D conference, and you'll hear debates about engagement strategies, ...