In the wake of SAP's Quatrics acquisition earlier this year, experience management (XM) is one of the hot new buzzwords at this year's Sapphire Now conference — and that in turn has put the spotlight ...

Over the past few years, customer experience (CX) has co-opted contemporary marketing thought, and with good reason. If companies don’t effectively manage all touchpoints that contribute to customer ...

New partner program and experience streamlines tools, resources, and incentives by aligning partner success with Mitel’s strategy to lead in hybrid communications OTTAWA, Ontario-- (BUSINESS ...

Across the supply chain, third-party partners have an impact on customer experience, both on the front lines and behind the scenes. In any given organization, a multitude of internal and external ...

“We are on this journey to simplify. We want to continue to help our partners simplify the business activity and that they aren’t spending too much time on things that are redundant because we do know ...

Mitel, a global player in business communications, has introduced a new global partner experience designed to empower partners to grow alongside Mitel as it accelerates its hybrid communications ...

The Partner Experience Platform isn’t just a place to consolidate tools for partners, Cisco’s José Van Dijk tells CRN. It’s now packed with features aimed at helping partners grow their recurring ...

New partner engagement model and program framework provides simplified, transparent paths for partner collaboration to fuel business outcomes for customers RALEIGH, N.C.--(BUSINESS WIRE)-- Red Hat, ...

We know that customer needs and preferences are constantly evolving and growing more complex by the day. That evolution is causing a ripple effect across partner ecosystems, creating a slew of ...

A milestone in TD SYNNEX’s digital strategy, new comprehensive commerce features now available for North American partners, other regional availability coming soon That focus on specialization is ...

LAS VEGAS--(BUSINESS WIRE)--Tangoe, a leader in IT expense management (ITEM) and managed mobility services, today unveiled the Tangoe Partner Experience at the Channel Partners Conference & Expo. The ...

RALEIGH, N.C.--(BUSINESS WIRE)--Red Hat, Inc., the world's leading provider of open source solutions, today announced the transformation of its global partner experience to offer greater simplicity, ...