You may not realize it, but your healthcare organization already has the data it needs to increase patient retention and improve business process efficiency through a practice-patient text messaging ...

Patients with coronary heart disease who received text messages with lifestyle-focused messages and support led to greater improvement in health and reduced other cardiovascular disease risk factors, ...

New capabilities provide patients with 24/7 access to front office AI agents to improve patient engagement, simplify scheduling, and ease administrative burden for practices athenahealth today ...

Staff at Allied Physicians Group in Melville, New York, used to leave a lot of voice messages reminding patients of upcoming appointments at its 33 offices. Then in early 2017 the practice switched to ...

A combination of outreach methods—including texts, automated messages, and live phone calls—can significantly improve follow-up care for hard-to-reach patients after they have been discharged, ...

Nearly half of patients have missed or forgotten to pay a bill because of difficulties communicating with their providers’ offices, a recent survey found. The survey was conducted in December by ...

Following some confusion, a Survey & Certification Letter sent last week has reaffirmed CMS’s stance on texting patient information, specifying that messages sent among clinicians are permissible so ...

Providers working in hospitals and critical access hospitals may now text patient information and patient orders among care team members without landing on the wrong side of Medicare’s Conditions of ...

Yapi Leap adds MMS messaging, letting dental patients text images like insurance cards and IDs, streamlining check-ins and improving office efficiency. BURBANK, CA ...

The MarketWatch News Department was not involved in the creation of this content. New capabilities provide patients with 24/7 access to front office AI agents to improve patient engagement, simplify ...