Business information systems (ERP, CRM, SCM, etc.) form the heart of today’s enterprise technology stack. But these systems were designed to complete transactions not to understand how an organization ...

It’s easy to go about our daily routines and not think about the processes that run much of our lives. We don’t see the complex web of systems that lets us travel to see friends and family, puts food ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...

Lucas M. Schroth and Urszula Jessen founded Process.Science to address inefficiencies in traditional data analysis. The company utilizes an AI-powered process mining platform that integrates ...

NEW YORK & MUNICH--(BUSINESS WIRE)--Celonis, the global leader in Process Mining, today showcases a series of powerful new product capabilities that enable companies to rapidly find and capture ...

The key driver for the growth in the mortgage industry is customer satisfaction fueled by faster service and competitive time to market. The challenges with mortgage industry are heavy documentation, ...