Business Insider

Inside ID.me's torrid pandemic growth spurt, which led to frantic hiring, ill-equipped staff, and data-security lapses as the company closed lucrative deals with unemployment ...

Identity verification service ID.me won dozens of government contracts during the pandemic to prevent benefits fraud. Workers hired to respond to new demand described insufficient training and ...
Nextgov

IRS isn’t sufficiently checking the performance of its identity proofing vendor

The identity validation service, ID.me, is the only option for taxpayers looking to access the more sensitive online services offered by the IRS. The IRS isn’t doing quality control checks on the ...