There’s much to complain about in modern life, whether it’s flights that depart hours late, deliveries that don’t show up, or repair services that fail to repair. Even if consumers do their homework ...

NORFOLK, Va. — Consumers facing issues with contractors, apartments, or retail purchases can get better results by handling their complaints the right way. Problems can pop up unexpectedly and ruin ...

Debt collection activity has intensified significantly over the last year, and with borrowers now carrying over $1.23 trillion in collective credit card debt and household financial stress at elevated ...

Add Yahoo as a preferred source to see more of our stories on Google. A mid-adult woman working from home with computer problems, speaking to a customer service representative. (10'000 Hours via Getty ...