WebEx Contact Center Training - Creating Flow Using Play Message with Static Audio and Google TTS | Faisal Khan
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WebEx Contact Center Training - Creating Flow Using Play Message with Static Audio and Google TTS | Faisal Khan
Creating Flow Using Play Message with Static Audio & Google TTS In this module, you’ll learn how to enhance caller experience using: Static audio prompts (pre-recorded announcements) Google Text-to-Speech (dynamic voice prompts) Smart flow design for IVR personalization Why does this matter? Modern contact centers require dynamic messaging ...
11.3K views4 weeks ago
Webex Contact Center Demo
In case you missed it, the Webex Contact Center team showed off some exciting updates during WebexOne. Check out this live demo of the Customer Journey Data Services and how it’s supporting the entire customer journey. 👀 For more info, check out Webex Contact Center: http://cs.co/6189s8Acf | Webex
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In case you missed it, the Webex Contact Center team showed off some exciting updates during WebexOne. Check out this live demo of the Customer Journey Data Services and how it’s supporting the entire customer journey. 👀 For more info, check out Webex Contact Center: http://cs.co/6189s8Acf | Webex
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