Media: Fill your customers' day with content they love | AMDOCS
Media: Fill your customers' day with content they love | AMDOCS
Sep 8, 2023
amdocs.com
Samit Banerjee, Division President – Customer Business Services at Amdocs, took a moment from his busy schedule to join our Ask the Expert series and tackle two critical questions shaping the future telecom workforce: AI agents. Watch as he shares how CSPs are already seeing measurable gains in call handling efficiency across North America — and why AI in telecom goes far beyond automation, enabling smarter decisions and new ways of working. | Amdocs
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Samit Banerjee, Division President – Customer Business Services at Amdocs, took a moment from his busy schedule to join our Ask the Expert series and tackle two critical questions shaping the future telecom workforce: AI agents. Watch as he shares how CSPs are already seeing measurable gains in call handling efficiency across North America — and why AI in telecom goes far beyond automation, enabling smarter decisions and new ways of working. | Amdocs
1.7K views2 months ago
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Eli Gelman, CEO of Amdocs, talking at Mobile World Congress 2017 on the impact of digital on customer expectation. | Amdocs
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Eli Gelman, CEO of Amdocs, talking at Mobile World Congress 2017 on the impact of digital on customer expectation. | Amdocs
7K viewsFeb 27, 2017
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Introducing Amdocs Studios, our holistic digital services offering designed to power every stage of your transformation journey. Redefining IT services, Amdocs Studios brings together strategy, design, and execution under one roof. Whether you're exploring bold new ideas or scaling existing solutions, we help you move with precision, speed, and impact. We don’t just deliver; we work alongside you to ensure your vision becomes a reality. 🔗Watch now: https://link.amdocs.com/3E6sk0T #AmdocsStudios
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Introducing Amdocs Studios, our holistic digital services offering designed to power every stage of your transformation journey. Redefining IT services, Amdocs Studios brings together strategy, design, and execution under one roof. Whether you're exploring bold new ideas or scaling existing solutions, we help you move with precision, speed, and impact. We don’t just deliver; we work alongside you to ensure your vision becomes a reality. 🔗Watch now: https://link.amdocs.com/3E6sk0T #AmdocsStudios
181 viewsApr 9, 2025
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Amdocs Limited Stock (DOX) - Quote Nasdaq- MarketScreener
Amdocs Limited Stock (DOX) - Quote Nasdaq- MarketScreener
Dec 8, 2009
marketscreener.com
What an exciting session at #DTWIgnite! 📍 Amdocs’ Hillel Geiger and NVIDIA’s Chris Penrose explored together the importance of "personality engineering" in AI-driven customer experiences and AI verticalization for Telcos. With “AI-driven AI,” they showed how to craft intelligent personas that: - Embody your brand voice - Respond in real time - Adapt across customer journeys - Telco-grade AI agents Powered by amAIz, NVIDIA AI, global research, and Amdocs’ AI multi-agent playbook and AI Verticali
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What an exciting session at #DTWIgnite! 📍 Amdocs’ Hillel Geiger and NVIDIA’s Chris Penrose explored together the importance of "personality engineering" in AI-driven customer experiences and AI verticalization for Telcos. With “AI-driven AI,” they showed how to craft intelligent personas that: - Embody your brand voice - Respond in real time - Adapt across customer journeys - Telco-grade AI agents Powered by amAIz, NVIDIA AI, global research, and Amdocs’ AI multi-agent playbook and AI Verticali
121.4K views10 months ago
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Cruising on the AI highway — Amdocs is powering real outcomes for PLDT with Microsoft. Hear from Gilbert Gaw, First VP & Head of IT & Transformation Office (PLDT), and Deepak Talwar, Customer Business Executive CBE (Amdocs) as Liliana Schwartz-Brunner, GM, Head of Global Strategic Partners, talks to them on how trust, collaboration, and precision brought three drops with zero faults—and raised the bar for customer engagement. | Amdocs
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Cruising on the AI highway — Amdocs is powering real outcomes for PLDT with Microsoft. Hear from Gilbert Gaw, First VP & Head of IT & Transformation Office (PLDT), and Deepak Talwar, Customer Business Executive CBE (Amdocs) as Liliana Schwartz-Brunner, GM, Head of Global Strategic Partners, talks to them on how trust, collaboration, and precision brought three drops with zero faults—and raised the bar for customer engagement. | Amdocs
1K views5 months ago
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Experience the future of customer service with Amdocs at #DTW24! Our Catalyst, powered by #GenAI and #ML, anticipates customer needs, transforming interactions into seamless, personalized solutions. Join us at DTW, Kiosk 15C, to see how predictive customer intent and customized routing are revolutionizing customer experience and reducing operational costs. For the Catalyst > https://link.amdocs.com/3VoCvSZ #AmdocsDTW #Ignite #AI #CustomerService #Innovation #Amdocs #TMForumCatalys | Amdocs
58 viewsJun 13, 2024
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When 27 points in NPS are gained in just six weeks for a targeted use case, it means one thing: customers are really happy. But what does that look like behind the scenes - from a process and implementation perspective? In this quick recap, Mustafa Oyumi shares key insights following his fantastic session at MSIgnite, unpacking the real business outcomes of our work to elevate PLDT’s customer experience. He walks through how a unified, AI-powered Customer Engagement Platform is transforming serv
190 views5 months ago
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Our partnership with Microsoft continues to grow, bringing the best of AI, cloud, and customer experience together. Led by inspiring women Liliana Schwartz-Brunner and Silvia Candiani, this collaboration is shaping the future of telecom. Exciting times ahead at #MWC25! https://link.amdocs.com/3QIB0gE #AmdocsMWC #RedefiningTelco #Microsoft #AI #Cloud | Amdocs
12K viewsMar 5, 2025
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