40 problem-solving techniques and processes | SessionLab

Hallucination is a classic LLM problem. But detecting and correcting it in real time for voice agents is a very different challenge.This was my first major project at Giga. We explored prompt iteration, production data analysis, small classifiers, fine-tuning, and even hidden-state based approaches.The key lesson: the best method on paper is not always the one that survives real-time voice constraints.After many iterations, we landed on an approach that uses the gap between how fast LLMs generat