Media: Fill your customers' day with content they love | AMDOCS
Media: Fill your customers' day with content they love | AMDOCS
Sep 8, 2023
amdocs.com
Samit Banerjee, Division President – Customer Business Services at Amdocs, took a moment from his busy schedule to join our Ask the Expert series and tackle two critical questions shaping the future telecom workforce: AI agents. Watch as he shares how CSPs are already seeing measurable gains in call handling efficiency across North America — and why AI in telecom goes far beyond automation, enabling smarter decisions and new ways of working. | Amdocs
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Samit Banerjee, Division President – Customer Business Services at Amdocs, took a moment from his busy schedule to join our Ask the Expert series and tackle two critical questions shaping the future telecom workforce: AI agents. Watch as he shares how CSPs are already seeing measurable gains in call handling efficiency across North America — and why AI in telecom goes far beyond automation, enabling smarter decisions and new ways of working. | Amdocs
1.7K views2 months ago
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Amdocs | LinkedIn
Amdocs | LinkedIn
Feb 1, 2013
linkedin.com
Eli Gelman, CEO of Amdocs, talking at Mobile World Congress 2017 on the impact of digital on customer expectation. | Amdocs
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Eli Gelman, CEO of Amdocs, talking at Mobile World Congress 2017 on the impact of digital on customer expectation. | Amdocs
7K viewsFeb 27, 2017
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Amdocs Limited Stock (DOX) - Quote Nasdaq- MarketScreener
Amdocs Limited Stock (DOX) - Quote Nasdaq- MarketScreener
Dec 8, 2009
marketscreener.com
At the Amdocs Tech Conference, Guy Ben Baruch from AWS for Telcos shared insights into the power of collaboration in today’s fast-paced tech landscape. When Amdocs and AWS collaborate, it’s not just about technology. it’s about building solutions that move quickly and respond to customer needs. By seamlessly integrating amAIz (https://link.amdocs.com/40tmdvo) with Amazon Connect, we’re empowering businesses to innovate faster, streamline operations, and deliver tailored customer experiences. The
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At the Amdocs Tech Conference, Guy Ben Baruch from AWS for Telcos shared insights into the power of collaboration in today’s fast-paced tech landscape. When Amdocs and AWS collaborate, it’s not just about technology. it’s about building solutions that move quickly and respond to customer needs. By seamlessly integrating amAIz (https://link.amdocs.com/40tmdvo) with Amazon Connect, we’re empowering businesses to innovate faster, streamline operations, and deliver tailored customer experiences. The
78 views10 months ago
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What an exciting session at #DTWIgnite! 📍 Amdocs’ Hillel Geiger and NVIDIA’s Chris Penrose explored together the importance of "personality engineering" in AI-driven customer experiences and AI verticalization for Telcos. With “AI-driven AI,” they showed how to craft intelligent personas that: - Embody your brand voice - Respond in real time - Adapt across customer journeys - Telco-grade AI agents Powered by amAIz, NVIDIA AI, global research, and Amdocs’ AI multi-agent playbook and AI Verticali
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What an exciting session at #DTWIgnite! 📍 Amdocs’ Hillel Geiger and NVIDIA’s Chris Penrose explored together the importance of "personality engineering" in AI-driven customer experiences and AI verticalization for Telcos. With “AI-driven AI,” they showed how to craft intelligent personas that: - Embody your brand voice - Respond in real time - Adapt across customer journeys - Telco-grade AI agents Powered by amAIz, NVIDIA AI, global research, and Amdocs’ AI multi-agent playbook and AI Verticali
121.4K views10 months ago
FacebookAmdocs
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Cruising on the AI highway — Amdocs is powering real outcomes for PLDT with Microsoft. Hear from Gilbert Gaw, First VP & Head of IT & Transformation Office (PLDT), and Deepak Talwar, Customer Business Executive CBE (Amdocs) as Liliana Schwartz-Brunner, GM, Head of Global Strategic Partners, talks to them on how trust, collaboration, and precision brought three drops with zero faults—and raised the bar for customer engagement. | Amdocs
1K views5 months ago
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At #Amdocs, connection is more than a mission, it’s our mindset. Whether it's with customers, the communities in which we live and work, or each other, we believe that every action has the power to inspire, include, and impact. Because when people feel seen, heard, and valued—we all do amazing. 🎥 Watch how we connect with purpose. https://link.amdocs.com/49Bf5zu #ConnectWithPeople #LifeAtAmdocs #LiveAmazingDoAmazing #AmdocsCareers | Amdocs
84 views10 months ago
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It's time to close the gap between customer business intent and your network. Find out how Amdocs End-to-End Service Orchestration gets the job done. Learn more here > https://bit.ly/3uIzDa6 Meet with our experts at #MWC24 Booth 3G10 #amazingMWC #NetworkAutomation #BusinessIntent #E2ES | Amdocs
82 viewsFeb 14, 2024
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For 15 years, Amdocs Manila has been more than a workplace, it’s been a community that truly cares. Dave, Software Engineering Line Manager, has seen this first-hand. From leading teams to founding the cycling club, he’s experienced how Amdocs nurtures well-being, encourages balance, and supports passions beyond work. Because here, caring for people goes the distance, on and off the road. #15YearsofAmdocsManila #LiveAmazingDoAmazing #Amdocs | Amdocs Philippines
16.9K views6 months ago
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When 27 points in NPS are gained in just six weeks for a targeted use case, it means one thing: customers are really happy. But what does that look like behind the scenes - from a process and implementation perspective? In this quick recap, Mustafa Oyumi shares key insights following his fantastic session at MSIgnite, unpacking the real business outcomes of our work to elevate PLDT’s customer experience. He walks through how a unified, AI-powered Customer Engagement Platform is transforming serv
190 views5 months ago
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Our partnership with Microsoft continues to grow, bringing the best of AI, cloud, and customer experience together. Led by inspiring women Liliana Schwartz-Brunner and Silvia Candiani, this collaboration is shaping the future of telecom. Exciting times ahead at #MWC25! https://link.amdocs.com/3QIB0gE #AmdocsMWC #RedefiningTelco #Microsoft #AI #Cloud | Amdocs
12K viewsMar 5, 2025
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Discovering her creativity in a tech-driven environment wasn’t something Raya Rosfeck expected when she first joined Amdocs. Five years later, she’s a Field Marketing Manager, and for the past two years she’s also been an active member of the Amdocs Ambassador Program. A true people person, Raya is driven by the connections she builds and the strong sense of belonging that comes from working with talented colleagues across divisions and sharing experiences beyond the day-to-day. Through the prog
180 views3 months ago
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Day 2 of our 2026 Predictions, and today, Samit Banerjee, Division President - Customer Business Services at Amdocs, turns the spotlight on a new workforce quietly settling in alongside us: AI agents. What does it really take to govern multiple AI agents working side by side with humans? And how do reliability, traceability, and trust become built in, not bolted on? 👉 Catch up on exclusive insights from Amdocs executives exploring the technologies reshaping the year ahead > https://link.amdocs.
236 views4 months ago
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U2C Mobile & Amdocs - Delivering Simple and Affordable Connectivity
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PLDT, Smart & Amdocs - Transforming life for every Filipino
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Agentic AI in Telecom: From Hype to Real Impact | Amdocs at MWC 2026
80 views1 month ago
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Que-Tal & Amdocs - Bringing Fast, Flexible Mobile Services to the Hispanic Community
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Telcos Trust Amdocs GenAI Solutions
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